Brother Printer Prints Then Sucks Paper Back in Then Out Again

1. Place the tray with the skew issue

a. If the issue was identified when printing from the Paper Tray, go to Footstep 2.

b. If the issue was identified when printing from the Manual Feed Slot, get to Step 12.

c. If the issue happens from both trays (the customer did testing prior to reporting the upshot), go to Step 17.

Note: It is not necessary to exam both trays.

d. If you are not certain if the event appears on both trays, perform testing on the tray that currently has the event. Go to Step 2 for Paper Tray troubleshooting. Go to Step 12 for Transmission Feed Slot troubleshooting.

2. Paper Tray Testing

Verify that the media is the right type, size and weight for Tray 1:

- Newspaper blazon Thin Paper, Manifestly Paper or Recycled Paper.

- Paper size Letter, A4, B5 (ISO), A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio.

- Paper weight sixteen to 28 lbs (sixty to 105 g/thou²).

- Maximum Tray chapters: Upwards to 250 sheets of 20lb (80 g/grand²) plain paper.

- If the media does non meet the requirements for the Paper Tray, supplant the media and continue to Step three.

- If the media meets the requirements for the Paper Tray, go to Step three.

3. Impress an internal document from the auto. Be sure that the Paper Tray is loaded with media. We recommend printing the Test Print folio since it contains borders that can be used to judge skewing.

a. On the command panel of the Brother car, press Carte du jour, four (Printer), ii (Print Options), iii (Exam Print). Printing Black Start.

b. The Test Print page volition print from the machine. Examine the borders for skew.

c. If no skew is present, go to Footstep 16.

d. If the Test Print folio is skewed, get to Footstep 4.

iv. Remove the Paper Tray from the machine. Remove the media from the Paper Tray.

five. Inspect the front department of the Paper Tray for droppings such as record or label fragments, especially the area surrounding the articulate roller and the pad. If such items are found, remove them. Any agglutinative residuum can be removed with a small amount of alcohol and a make clean cloth.

half-dozen. While pressing the green paper-guide release lever (ane), slide the paper guides to fit the paper size you are loading in the tray. Make certain that the guides are firmly in the slots.

seven. For legal and Folio size paper, press the release push button (i) in the bottom of the paper tray and then pull out the dorsum of the newspaper tray.

viii. Fan the stack of media to ensure that no pages stick together.

9. Place the media in the Paper Tray. Brand sure that the newspaper is below the maximum paper marker (1). The impress side must be face down.

10. Put the paper tray firmly dorsum in the machine. Make sure that it is completely inserted into the machine.

Annotation : The back cover can be open up when printing from the Paper Tray if the media in the Paper Tray meets the specifications, but the comprehend should be airtight for our test.

11. Print the Test Page

a. On the control console of the Brother machine, press Menu, 4 (Printer), ii (Impress Options), three (Test Impress). Press Black Commencement.

b. The Exam Print page will print from the auto. Examine the borders for skew.

c. If no skew is nowadays or if the skew is acceptable, go to Stride xvi.

d. If the Test Print is still skewed, go to Footstep 17.

12. Manual Feed Slot Testing

Verify that the media is the correct type, size and weight for the Transmission Feed Slot:

- Newspaper type: Thin Newspaper, Plain Newspaper, Thick Newspaper, Thicker Paper, Bond Paper, Recycled Newspaper, Envelopes or Labels.

- Paper Size: Width 3 to 8.66 in. (76.2 to 220 mm)². Length 4.57 to xvi in. (116.0 to 406.four mm)^two.

- Paper Weight: xvi to 43 lb (lx to 163 g/m²).

- If the media does not meet the requirements for the MP Tray, replace the media and continue to Step thirteen.

- If the media meets the requirements for the MP Tray, go to Pace 13.

13. Load the Transmission Feed Slot

Note: The rear cover should be closed for this test. When printing heavier cardstock or labels, we recommend that the rear cover be left open and BOTH envelope levers exist placed in the Downwards position to prevent paper feed or impress quality problems. If the levers are not in the same positions, the images may skew or other print quality or newspaper feed issues may occur.

Open the Manual Feed Slot cover. Using both hands, slide the Transmission Feed Slot newspaper guides to the width of the newspaper to be used in the machine.

xiv. Place one canvass of regular 24lb paper in the manual feed slot. When the machine pulls the paper, allow go.

15. Impress an internal document from the auto. Be sure that the Manual Feed Slot is loaded with media. We recommend printing the Test Print folio since it contains borders that can be used to approximate skewing.

a. On the control panel of the Brother car, press Card, iv (Printer), 2 (Print Options), three (Test Print). Press Black Kickoff.

b. The Test Print page volition impress from the auto. Examine the borders for skew.

c. If no skew is present, go to Stride 16.

d. If the Examination Print page is skewed, become to Step 17.

xvi. You are encouraged to examine the documents printed from the computer for skewing problems. For example, scanned images may not take been scanned directly. The skew will prove in the printed document. Try printing multiple documents in order to isolate the issue.

17. If the trouble continues,

Bank check the warranty status of your automobile past clicking on the Motorcar Warranty Calculator.

If in warranty, contact Brother Customer Support or locate a Brother Authorized Service Centre to schedule product replacement or repair.

If out of warranty, locate a Blood brother Authorized Service Centre.  Repair fees might utilise for out-of-warranty products.

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Source: https://help.brother-usa.com/app/answers/detail/a_id/70516/~/my-printed-documents-are-slanted,-skewed-or-crooked.-what-can-i-do%3F

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